PracticeMojo Dental Marketing Blog

  1. Effective Patient Communications

    November 29, 2017

    How do you reach your patients? Today, there are so many different ways to reach your busy patients to remind, confirm and schedule upcoming appointments. It’s hard to keep it all straight!

     And, nothing is more frustrating than trying to get ahold of busy patients, only to receive delayed or zero response. If you communicate with patients via their preferred method of communication, your chances of getting a response skyrocket.

     Use the infographic below to understand the benefits, drawbacks, and best times to use the various communication channels today.

     

    To learn more about how ProSites and PracticeMojo can help...

  2. How and When to Reach Out to Dental Patients

    November 15, 2017

    Patient Communications – When to Reach Out

    Instagram showcases what your neighbor had for dinner. Facebook details the life of your 9th grade best friend. Snapchat shares pieces of an evolving story - but only for a second, and texts have all but eliminated the need for actual phone conversation. With all of this, is lack of communication still a “thing”? When it comes to patient communication, it is.

    The benefits of patient communication have been extolled time and again, but understanding what you should do and actually doing it are two very different things (refer to that exercise bike turned...

  3. Respond to Online Reviews from Dental Patients

    October 30, 2017

    How Dentists Should Respond to Online Patient Reviews

    You already know the importance of generating online reviews for your practice. In today’s world, simply hiding from online review sites is not an option. (Check out our previous article on how to garner more online reviews for your practice.)

    The fact is, whether people are insanely happy or displeased with the services that you provide, it is likely that they will take to the Internet to express their satisfaction or lack thereof. Regardless if the feedback is positive or negative, it is always in your best interest to respond, as...

  4. How to Improve Patient Loyalty

    October 16, 2017

    As a dentist, you spend a lot of time and resources trying to bring new patients into your practice, which is important, but don’t let it come at the expense of keeping your current patients. In today’s fast-paced market where trying to keep up with the next big thing will give you whiplash, patient loyalty is worth its weight in gold.

    It’s cheaper to maintain an existing patient; it costs 6 times more to attract a new patient than retain a current one. Second, it’s easier to keep an existing patient on the books; you’re...

  5. How to Get More Online Dentist Reviews

    October 06, 2017

    How Dentists Can Actually Get More Online Dentist Reviews from Patients

     

    When it comes to online dentist reviews, some dentists truly want to find out what they can to do get more, while others are a bit hesitant to invest time in this effort, and simply see it as another channel they must monitor online.

    The reality is, online reviews are only growing in importance, and 90% of consumers read online reviews before visiting a business.1 If your dental practice doesn’t have online reviews, it may come across as suspicious to potential new patients, making them think “what...

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